Privacy Policy

This Privacy Policy describes collects, uses, and shares personal information when you use our website and enroll in our text messaging service.

  1. Information We Collect

We collect the following types of information:

  • Personal Information: When you enroll in our text messaging service, we collect your name, phone number, and any other information you provide in the enrollment form.

  • Website Usage Information: We collect information about your interactions with our website, such as your IP address, browser type, operating system, pages visited, and referring URLs.  

  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity.  

  1. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services: We use your phone number to send you text messages about your pet sitting appointments, including confirmations, reminders, and updates.

  • To communicate with you: We may use your information to respond to your inquiries and provide customer support.

  • To personalize your experience: We may use your information to tailor our communications to your interests.  

  • To analyze website usage: We use website usage information to improve our website and services.

  • To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

  1. Sharing Your Information  

We may share your information with the following third parties:

  • Service Providers: We may share your information with service providers who assist us with text messaging, website hosting, and other essential functions. We have contracts with our service providers that require them to protect your information.  

  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

  1. Text Messaging

  • Enrollment: By providing your phone number and opting in to our text messaging service, you consent to receive text messages from us.

  • Message Frequency: We will send you a reasonable number of text messages related to your pet sitting appointments.

  • Opting Out: You can opt out of receiving text messages at any time by replying “STOP” to any text message from us.

  1. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.  

  1. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

  1. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to your personal information.

  • Correction: You can request correction of your personal information.  

  • Deletion: You can request deletion of your personal information.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website.  

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at Kelly@petservice.dog